Last Updated: 7th July 2014
Mailing Address: StrataVAR P.O..Box 1781, Ramat HaSharon 4711701, ISrael. We can be reached via e-mail at support@StrataVAR.com or you can reach StrataVAR Customer Support Services by telephone at +1 408 480 0930.
StrataVAR complies with the provisions of the U.S-E.U Safe Harbor framework as set forth by the United States Department of Commerce, with regards to the collection, use and storage of Personal Information received from the European Union. For more information about the U.S-E.U Safe Harbor framework kindly visit http://export.gov/safeharbor/.
Children’s Online Privacy Protection
StrataVAR does not knowingly collect Personal Information from users who are under 13 years of age.
Information Recorded and Used:
* Personal Information
StrataVAR will have access to your Salesforce information as part of using StrataVAR Services. StrataVAR will store metadata about your Salesforce objects. This information will be used for servicing your requirements as expressed by you to StrataVAR and solely as part and parcel of your use of StrataVAR Services. We do not save any Salesforce data and do not share this information with anyone for any purpose, nor do we utilize it for any purposes not expressly consented to by you. When you elect to refer friends to the website, we request their email address and name to facilitate the request and deliver this one time email.
We post user testimonials on the website. These testimonials may include names and we acquire permission from our users prior to posting these on the website. StrataVAR is not responsible for the Personal Information users elect to post within their testimonials.
* Usage Details
Your usage details such as time, frequency, duration and pattern of use, features used and the amount of storage used will be recorded by us in order to enhance your experience of the StrataVAR services and to help us provide you the best possible service.
* Contents of your User Account
* Financial Information
* Visitor Details
We use the Internet Protocol address, browser type, browser language, referring URL, files accessed, errors generated, time zone, operating system and other visitor details collected in our log files to analyze the trends, administer the website, track visitor’s movements and to improve our website.
We use temporary and permanent cookies to enhance your experience of our StrataVAR Services. Temporary cookies will be removed from your computer each time you close your browser. By selecting ‘keep me signed-in’ option in StrataVAR Services, a permanent cookie will be stored in your computer and you will not be required to sign-in by providing complete login information each time you return to our website. If you have turned cookies off, you may not be able to use registered areas of the website. We tie cookie information to your email address when you elect to remain logged in so as to maintain and recall your preferences within the website. We may from time to time employ the use of pixel tags on the website and in emails. Pixel tags such as web beacons are 1×1 images that are embedded onto a web page to document traffic and for website analytics without collecting any Personal Information.
Links from our website
With whom we share Information
How secure is your Information
We adopt industry appropriate data collection, storage and processing practices and security measures, as well as physical security measures to protect against unauthorized access, alteration, disclosure or destruction of your Personal Information, username, password, transaction information and data stored in your user account. Access to your name and email address is restricted to our employees who need to know such information in connection with providing StrataVAR Services to you and are bound by confidentiality obligations.
Your Choice in Information Use
Accessing, Updating and Removing Personal Information
We provide users with access to their Personal Information. Users may correct, update or remove any such Personal Information either by accessing their user account or by contacting StrataVAR Customer Support Services. Such changes may take up to 48 hours to take effect. We respond to all enquiries within 30 days.
Investigation of Illegal Activity
Notification of Changes
Blogs and Forums
We provide the capacity for users to post information in blogs and forums for sharing information in a public space on the website. This information is publicly available to all users of these forums and visitors to StrataVAR. We require registration to publish information, but given the public nature of both platforms, any Personal Information disclosed within these forums may be used to contact users with unsolicited messages. We encourage users to be cautious in disclosure of Personal Information in public forums as StrataVAR is not responsible for the Personal Information users elect to disclose.
StrataVAR also supports third party widgets on the website that allow users to share articles and other information on different platforms. These widgets do not collect or store any Personal Information from users on the website and simply act as a bridge for your convenience in sharing information.